Host/Hostess - Rail Stop Restaurant & Bar

    • Job Tracking ID: 512881-606979
    • Job Location: Boston, MA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Date Updated: March 13, 2018
    • Years of Experience: Less Than 1 Year
    • Starting Date: ASAP
    • Application:
    • Job Type: Part time / Full Time
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Job Description:

We are seeking guest service professionals for the position of Host/Hostess at the Rail Stop Restaurant & Bar. This position is responsible for a warm and sincere greeting for guests upon arrival. The Host/Hostess will ensure that guests are seated in a timely manner, while evenly distributing tables throughout the dining room.


Must have at least one (1) or more years of experience in a Full-Service, Upscale Restaurant, with a combination of previous experience in Customer Service preferred.


  • Meet and greet guests upon arrival, offering choice of seating and escort to the table with a presentation of the menu.
  • Maintain proper set-up of dining room, including even distribution of tables for the team.
  • Communicate any large party requests or special arrangements to the Manager on Duty.
  • Be thoroughly familiar with menu items and related materials.
  • Ensure all menus are in pristine condition, free of stains.
  • Answer the telephone and respond to guest inquiries in a warm, genuine tone.
  • Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
  • Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
  • Close out and check out with manager once shift is complete.
  • Assist team members as needed to promote a teamwork environment.


Experience and Skills:


  • Ability to stand for 8’ hours length of time.
  • Ability to walk/stand approximately 90% of shift.
  • Must be able to lift up to 30 lbs. on a regular and continuous basis.
  • Requires good communication; both verbal and written.
  • Ability to communicate effectively in the English Language. A second language is desirable.
  • Ability to practice and adhere to all safety requirements.



  • Work will primarily take place in the Restaurant, Front and Back of house areas, and Food & Beverage service areas.
  • Interior and Exterior of the Restaurant, exposure to sun, heat, cold and changing weather conditions.