Restaurant General Manager

    • Job Tracking ID: 551885
    • Job Location: Gloucester, MA
    • Job Level: Management
    • Level of Education: Any
    • Date Updated: August 08, 2019
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
    • Application: HR@beauporthospitality.com
    • Job Type: Full Time
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Job Description:

We are seeking a food & beverage professional to join our team at 1606 Restaurant & Bar located at the Beauport Hotel in Gloucester! This position will be responsible for hiring, staff development, and creating and maintaining relationships with guests in our restaurant & bar area. The Restaurant General Manager should possess a strong passion for the guest’s dining experience, while acting as the liaison between the Kitchen and the Dining Room to create memorable guest experiences.

Experience:

Must have at least five (5) or more years of strong Restaurant Management experience, preferably in a General Manager capacity.  

TIPS Certification required.

ESSENTIAL FUNCTIONS

  • Oversee and lead the daily operations of the Restaurant, Room Service and all Seasonal Food & Beverage functions, while directing day-to-day activities and assignments of the Restaurant Management team.
  • Hire, train, evaluate and schedule staff in accordance with the standards of the company and guidelines.
  • Organize and conduct pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes.
  • Approve schedules for the restaurant team, ensuring proper coverage based upon volume.
  • Work seamlessly and in tandem with the team to create memorable experiences for our guests.
  • Accurately execute all policies with improvement to quality, service and operations.
  • Train and develop the team, while holding the team accountable for maintaining service.  
  • Must be present on the floor during peak business periods, visiting tables during the customer’s visit.
  • Create an environment of engagement for team members, while being a liaison between team members and management.
  • Practice and ensure cleanliness and safety in all dining areas, liquor and wine storage areas.
  • Coach and counsel team members, monitoring employee performance and issues in a timely manner.
  • Ensure monthly inventory is conducted and completed according to proper guidelines, to include: china, glassware, silverware, uniforms, liquor, wine, beer, etc.
  • Continually update the Point of Sale system to maintain pricing and make adjustments when necessary; entering daily specials and maintaining counts.
  • Control payroll and time edits, owning the time-keeping process.
  • Support the company’s philosophy and company culture, by ensuring customer and employee satisfaction.
  • Provide direct service to guests as needed. 
  • Maintain effective communication with the Food & Beverage team, and the Beauport Hospitality properties.  
  • Complete other projects as assigned by the Managing Director.

Experience and Skills:

  • Ability to work under pressure in a fast-paced environment with maximum efficiency, accuracy and full attention to detail
  • Requires a working knowledge of Full-Service restaurant operations.   
  • Ability to work cohesively as part of a team.
  • Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources.
  • Ability to effectively lead and work cohesively as part of a team.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
  • Ability to stand for 10 hours’ length of time
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Ability to lift 50 lbs.
  • Must have experience in all Microsoft Office and knowledge of industry relevant Point of Sale Systems.

 

WORKING ENVIRONMENT

  • Work will primarily take place in the Restaurant, front of the house, heart of the house, to include Service and Kitchen areas.
  • Exterior of restaurant, including the deck, with exposure to sun, heat, cold and changing weather conditions.
  • Group and solo work.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.