Beauport Hospitality Group encourages and expects all associates to develop the skills necessary to provide exceptional service both in and outside of their primary department. It is necessary that associates have the ability to multi-task and deliver outstanding service outside of their primary responsibilities listed on their job description. This position is responsible for providing maintenance assistance and skilled efforts in guest rooms, public areas, food and beverage areas, kitchen, grounds, and facilities areas. Address functional and/or aesthetic issues and repair as needed.
¨ Organize, review, and prioritize daily checklist of tasks to be completed per room per day
¨ Guarantee maximum production and property satisfaction with minimum outlay of expenses in terms of labor and materials
¨ Ability to prep areas and apply interior paint, sanding, wallpaper application/repair as well as basic furniture and equipment repair
¨ Ability to climb and carry ladders
¨ Perform assigned tasks on roof with proper safety equipment, potentially in unsatisfactory weather conditions, using best safety practices and procedures
¨ Ability to take direction from Facilities Manager/General Manager and yet work independently as a self-managing unit to complete all tasks required
¨ Maintain a clean, organized and safe working environment.
¨ Maintain inventories of necessary paints, supplies and chemicals to ensure items are in stock and available at the beginning of each shift
¨ Communicate shift details to Maintenance Manager and Front Office
¨ Perform duties requested of the Food and Beverage Manager and Banquet Captain including the transportation and set up of banquet tables, chairs, bars, etc.
¨ Ability to shovel and sand/salt sidewalks and public walkways
¨ Ensure guest rooms, restaurant, and public areas are maintained to company standard
¨ Maintain continuous communication with Front Office during all shifts to ensure all complaints are addressed
¨ Work effectively with other maintenance personnel in a positive, professional manner
¨ Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues
¨ Dependent upon the weather, maintain safe walking areas for all guests and associates (activity required may include shoveling snow, raking leaves, addressing debris. Must play the primary role in Snow Removal in winter (including supervising outside contractor duties).
¨ Role in curb appeal, landscaping, and grounds maintenance
Hotel Specific Essential Functions:
¨ Ability to stand for 8 hours’ length of time
¨ Ability to lift 80 lbs.
¨ Ability to bend frequently during a shift
¨ Ability to repetitively use manual dexterity
¨ Ability to move quickly based on needs
¨ Ability to reach overhead and lift repeatedly
¨ Ability to read, write, understand and speak English
Technology and Equipment:
¨ Power Tools and handheld tools
¨ Blueprints, schematics, and other technical materials
¨ Computer and Printer
¨ Microsoft Office, Word, Excel, and Outlook
¨ Electronic/Mechanical gauges (thermometers, pressure gauges, etc.)
¨ All room equipment, including vacuum cleaner, wallpaper steamer, carpet shampooer, etc.
¨ All F&B equipment, including deep fryer, broiler, stove, steamer, food processor, slicer, flat top grill, mixer, oven, steam table, etc.
¨ Sanding equipment
¨ Ladders, scaffolding, and support systems, machine operated lifts
¨ Snow removal tools and chemicals
¨ Time Keeping System
¨ Work will primarily take place at all interior and exterior parts of the hotel, to include all grounds, parking lots, driveways and sidewalks
¨ Group and solo work
¨ Practice and observe all safety procedures
¨ Interior of hotel, in all areas with exposure to extreme temperatures.
¨ Exterior of hotel with exposure to weather conditions
¨ Exposure to various hazardous chemicals according to SDS Right to Know law.
No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.